Log into your business account on the MineOrder web, then find My Sales in the Retail Management section

1. You can search for specific Sales using different criteria:
   
   a. Entering one or more than one Order number
   b. Entering a customers name
   c. Entering an Order status
   d. Entering a Payment status
   e. Entering where the order was Allocated to 
   
   
2. To view the details of an order, click Order# 
   
   
3. In this section, you need to choose your Order Processing Method. This is located in the breadcrumbs in the top navigation. Your business can choose to complete transactions in the following way after the order is placed:
   
   
   • Process Immediately
     
     
     • The order will be completed immediately without any further check-up or verification
     • A receipt will be sent to the buyer
       
       
   • Review first, then complete
     
     
     • The order will be set to Ready to be picked-up or delivered immediately
       
       
     • Business admins/employees can set Complete this order after verification
       
       
     • To set Complete an order:
       
       
       1. On the web, click Set Complete button
       2. Review and click Set Complete button again
       3. On the App, tap To Complete, select the order, tap Complete Order
          
     • A receipt will be sent to the buyer after the administrator/employee of the business completes the order
   • Receive, prepare, complete
     
     
     • This way of processing orders is best suited for the businesses who need to prepare the order first (coffee with milk and sugar) before delivering it to the buyer
     • The order will be set to New first.
     • When you or your employee opens the order (you'll receive a push notification in the MineOrder app or a bell notification on the web version), it will be set to be In Process because you will begin to prepare it
     • After the order is prepared, the store can set the order to Ready to pick-up, for curbside, or delivery
     • To Set Ready an order
       
       On the web (mineorder.com)
       
       
       1. Click Set Ready
       2. Select the Delivery method (in-store, curbside, delivery)
       3. Click Set Ready
          
          On the MineOrder app
          
          
       4. Tap To Process
       5. Tap Notify buyer
       6. A notification will be sent to the customer that the order is ready
          
          
     • After the order has been delivered,, or picked up, the store can then set the order to Complete and a receipt will be sent to the buyer
       
       
     • To set an order to Complete:
       
       On the web (mineorder.com)
       
       
       1. Click Set Complete
       2. Review and click Set Complete again
          
          On the MineOrder App
          
          
       3. Tap To Complete, select the order, tap Complete Order